1. Who We Are
Pagebla Automation Ltd is a company registered in England and Wales. Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
We provide AI pipeline automation software for UK small and medium-sized enterprises. This privacy policy explains how we collect, use, and protect personal data when you visit our website at https://pagebla.com or use our services.
For any privacy-related enquiries, please contact us at privacy@pagebla.com.
We are registered with the Information Commissioner's Office (ICO) under registration number ZC-011523.
Last updated: July 2026.
2. What Data We Collect
We collect the following categories of personal data:
Business contact information: When you register for an account, book a demo, or contact us, we collect your name, business email address, company name, job title, and phone number.
Account data: Information you provide when creating and managing your account, including login credentials and service preferences.
Usage data: How you interact with our platform, including features used, pages visited, and actions taken within the service.
Website analytics: We may collect anonymised browsing data such as pages visited, referring URLs, browser type, and device information.
Booking data: If you schedule a call or demo via our integrated booking system (Cal.com), we collect the information you provide in the booking form.
We do not collect or process consumer personal data on behalf of our clients. Our service is designed for business-to-business use, and any data processed through our AI pipelines is managed under separate data processing agreements with our clients.
3. How We Use Your Data
We use your personal data for the following purposes:
Providing our service: To create and manage your account, deliver the features you use, and provide technical support. Legal basis: performance of a contract.
Communicating with you: To respond to your enquiries, send service-related notifications, and provide updates about your account. Legal basis: performance of a contract and legitimate interest.
Improving our service: To understand how our platform is used, identify issues, and develop new features. Legal basis: legitimate interest in improving our products.
Marketing: With your consent, we may send you information about new features, product updates, or relevant content. You can withdraw consent at any time by clicking the unsubscribe link in any marketing email or contacting privacy@pagebla.com. Legal basis: consent.
Security and fraud prevention: To protect our platform, detect abuse, and ensure the security of your account. Legal basis: legitimate interest.
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:
Contract: Processing necessary to provide the services you have signed up for.
Legitimate interest: Processing necessary for our legitimate business interests, such as improving our service, communicating with prospective clients, and ensuring platform security. For business-to-business communications, we rely on legitimate interest in accordance with the Privacy and Electronic Communications Regulations 2003.
Consent: Where we send marketing communications to individual email addresses or use optional analytics cookies, we do so with your consent. You may withdraw consent at any time.
Legal obligation: Where we are required to retain data for tax, accounting, or regulatory purposes.
5. Data Sharing and Third-Party Processors
We do not sell your personal data. We share data only with trusted third-party processors who assist in delivering our service:
Hosting provider: Our platform and data are hosted on UK-based servers. Your data does not leave the United Kingdom for primary processing and storage.
Cloudflare: We use Cloudflare for content delivery, DDoS protection, and security services. Cloudflare may process limited technical data (such as IP addresses) to provide these services.
Cal.com: If you book a demo or consultation, Cal.com processes the booking information you provide.
Google Analytics: Where you have consented to analytics cookies, anonymised usage data may be processed by Google Analytics to help us understand website traffic.
All third-party processors are bound by data processing agreements and are required to handle your data in accordance with UK data protection law.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy:
Active accounts: We retain your account data for as long as your account is active and for a reasonable period afterwards in case you wish to reactivate.
Inactive accounts: If your account has been inactive for 24 months, we will contact you before deleting your data.
Marketing contacts: If you unsubscribe from marketing, we will remove you from our marketing lists promptly but may retain a record of your opt-out preference.
Legal and accounting records: We retain financial and transaction records for 6 years as required by UK tax and accounting regulations.
You may request deletion of your data at any time by contacting privacy@pagebla.com.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
Right to restrict processing: You can ask us to suspend processing of your data in certain circumstances.
Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
Right to object: You can object to processing based on legitimate interest, including direct marketing.
Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact privacy@pagebla.com. We will respond within one month of receiving your request.
8. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it. These include:
Encryption of data in transit using TLS.
Access controls limiting who within our organisation can access personal data.
Regular security reviews of our platform and infrastructure.
UK-based hosting to ensure your data remains within the United Kingdom.
No security system is completely impenetrable. If you become aware of any security issues, please contact us immediately at privacy@pagebla.com.
9. Cookies
Our website uses cookies and similar technologies. For full details on what cookies we use and how to manage them, please see our Cookies Policy.
10. Complaints
If you are unhappy with how we have handled your personal data, please contact us first at privacy@pagebla.com so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: https://ico.org.uk Telephone: 0303 123 1113 Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
11. Changes to This Policy
We may update this privacy policy from time to time. Where changes are significant, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically.
Last updated: July 2026.